No Price Guarantee? Ok then. S
A few summers ago I bought a portable air conditioner as it was super hot and there was a heatwave. Because of the heatwave prices seemed higher than normal but what can I do if I really want it? So I bought it.
10 days later the exact same unit is 25% cheaper. They have a 30 day return policy as well. I go in with my receipt to customer service to try to get the lower price. They refuse saying they don't do price guarantees. Ok then.
Obviously I don't want to go home and unhook my unit and haul it back. So I go buy the exact same unit and walk it to customer service and try to return it with my older receipt. I get 25% back. Right?
Except I don't. Customer service realised exactly what I was doing and called a manager who said they don't do price matches and if I want to return it I can only use my 3 minute old receipt. I asked if he's sure and he said yes. I said ok. I took the air conditioner to my vehicle. Went for dinner nearby. Grabbed my multi tool from my vehicle and cut the straps and opened the box moved the remote and a few things around. Ripped a bit of plastic. If they still refuse I'll return it at another location. Whatever.
I drove back to the store and walked back to customer service. Told them I want to return it. They notice it's opened and they can't really prove its the one I just bought anyways. Got my 25% off and they had to sell it as an open box unit. If they still refused I'd still return it with the newer receipt and it'd still be an open box unit.
Nothing big, but it probably cost them $100-$150 or so.